1. Shipping Coverage

• We currently ship to selected regions and countries. For location-specific shipping availability, please check our website or contact customer support at rudhrayazhcustomercare@gmail.com

2. Processing Time

• Orders are typically processed within 1-3 business days after successful payment confirmation.
• Processing time may vary during peak seasons, holidays, or due to unforeseen circumstances.
• Orders placed on weekends or public holidays will be processed next business day.

3. Estimated Delivery Time

• Domestic Shipping: Orders are delivered within 5-10 business days.
• International Shipping: Delivery times vary based on the destination country and customs regulations.

4. Shipping Charges

• Shipping charges are calculated at checkout based on the order weight, destination, and shipping method.
• Any additional customs duties, taxes, or import fees (for international orders) are the customer's responsibility.

5. Tracking Information

• Once your order is shipped, you will receive a tracking number via email.
• Customers can track their orders through the courier’s website or the tracking link provided.

6. Delayed or Lost Shipments

• Rudhrayazh.com is not responsible for delays caused by courier services, weather conditions, or customs clearance.
• If your order is significantly delayed, don't hesitate to get in touch with us at rudhrayazhcustomercare@gmail.com for assistance.

7. Incorrect Address & Non-Delivery

• Customers must provide accurate shipping details at checkout.
• Rudhrayazh.com is not responsible for orders shipped to incorrect addresses provided by the customer.
• If a package is returned due to an incorrect address, reshipping charges will apply.

8. No Return & No Refund Policy

• All sales are final. No returns or refunds will be processed once the order is shipped.
• If your order arrives damaged or defective, please contact us within 24 hours of delivery with photos and videos(without cut or pause) of the issue.

9. Contact Information

• If you have any shipping-related queries, please contact us at rudhrayazhcustomercare@gmail.com